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Banking Chatbot Examples – Top 15 Real-world Use Cases

Advancements in AI and shifting customer expectations have opened the door to chatbots in banking. With plenty of discussion around the why of bots, we wanted to dig into the how and look at real-world use cases of chatbots in banking today.

This guide explores 15 banking chatbot examples that financial services can adopt to automate common and essential tasks.

The guide includes the following use cases for chatbots in banking:

  • Signing up and onboarding new clients
  • Upselling and cross-selling
  • Retrieving lost/stolen cards
  • Locating branches and ATMs

Download the free SlideShare to explore even more potential use cases for chatbots in banking.

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