Top 15 Use Cases for Chatbots in Healthcare

When you’re in need of healthcare, the last thing you want to do is wait on-hold or navigate tedious website menus.

Chatbots’ ability to reduce queue lengths and automate frontline client or patient service tasks make them an attractive technology for the healthcare industry. However, chatbots are still very new and you might be wondering how exactly your organization would deploy one.

In this slide share, we’ve drawn on our experience building chatbots for healthcare organizations to list 15 real ways they can be used to help clients and patients.

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