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Behind Closed Doors

Higher Ed Customer Service – 9 Insider Success Stories with Results

Herobanner - Behind Closed Doors - 9 Higher Ed Success Stories to Improve Student Engagement & Communication

Discover how your competitors are gaining the upper hand with the very best customer service in higher education.

Everyone wants to know what tactics and technologies their competitor schools are achieving success with. 

Get an inside look into how schools are improving higher ed customer service – and how you can do the same. With nine success stories from the likes of UBC and SJSU, learn what strategies they’ve implemented to improve customer service, from increasing support capacity and cutting costs, to enhancing student engagement.

Improve customer service in higher education with an insider peek into the following departments:

  • Office of Prospective Students
  • Career Services
  • Student Services
  • IT
  • Advising and Counseling
  • Recruitment
  • Registrar Office
  • Admissions
  • Student Association

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