Comm100 is SOC 2 Type II compliant, so you can be confident in your live chat security. SOC 2 certification denotes the highest degree of excellence in security, availability, processing integrity, confidentiality, and privacy of customer data.
Visitor SSO allows you to authenticate customers before they start a chat, ensuring every customer participating in chat has proven their identity so you can feel confident in having secure live chat. You also get customer account details in the chat console to provide faster resolution and more personalized service.
Comm100 is compliant with TX-RAMP (Texas Risk and Authorization Management Program), allowing state agencies and public higher education institutions in the State of Texas to adopt Comm100 in line with the latest security regulations.
For a complete overview of Comm100’s security practices and features, download our white paper.