Harness the power of AI, context, and customer data to deliver better customer experiences.
It’s the ability to understand not just the words but the intent behind them that marks the difference between a good chatbot and a great one. Comm100 AI-powered chat uses the most advanced NLP engine available to deliver reliable, accurate, and proven results.
Agent Assist is a powerful AI application that reads incoming queries, determines the topic, and suggest answers to agents right inside the agent console. Customer satisfaction is just a click away!
Sometimes simple answers aren’t enough; your customers need a chatbot that can get things done. Extensive integration capabilities means our chatbot can handle complex transactions, convert boring forms into easy conversations, and execute advanced functions quickly and securely.
Knowing where and how to start with AI-powered chat can seem daunting. Not to worry! Our AIM program – Artificial Intelligence Mastery – will get you there faster than you can say “Hey bot, how much is my credit card bill this month?”