Harness the power of AI, context, and customer data to deliver better customer experiences.
It’s the ability to understand not just the words but the intent behind them that marks the difference between a good chatbot and a great one. Comm100 AI-powered chatbot uses the most advanced NLP engine available to deliver reliable, accurate, and proven results.
Agent Assist is a powerful AI application that reads incoming queries, determines the topic, and suggest answers to agents right inside the agent console. Customer satisfaction is just a click away!
The Comm100 bot has allowed us to not only effectively manage the increase in chat volume, but it’s also saved us a considerable amount of money by not having to hire a lot more agents.
– Richard Branson,COO, Tangerine