It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the data
It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the data
Deploy Effective Customer Service Training in Minutes
Comm100 AI Onboarding ensures every new support agent is confident and ready to serve.
Shorten new agent ramp time with faster, more consistent onboarding
Close knowledge gaps immediately with instant scoring and feedback
Boost agent confidence before live customer interactions
Free up manager time by automating training creation and scoring
Live Chat Simulation
Chat-style scenarios that mirror real customer interactions
New questions randomize in real time based on agent responses
Agents receive detailed scoring and coaching, visible only to them
Structured Assessment
Build quizzes from your knowledge base instantly with AI, and set trial deadlines
AI instantly grades every answer and provides optimal responses
The manager dashboard tracks progress, results, and knowledge gaps
“With the AI chatbot, the Comm100 team openly shares insights into how the system operates and the tools behind it. This transparency empowers us to delve deeper, enhancing our understanding and ability to make the most of these solutions.”
– Austin Zimmerman, Sr. Customer Service Technical Admin, CDS Global
AI Agent
Your Digital Support Teammate
That automates up to 80% of inquiries and helps you deliver superior customer service.
AI Copilot
Your Digital Companion
That offers smart suggestions, spots writing mistakes and guides engaging conversations.
AI Insights
Your Digital Analyst
That analyzes customer sentiments, tracks chat resolution and uncovers key business insights.
AI Knowledge
Your Digital Knowledge Curator
That audits your content, uncovers gaps and drafts fixes so your knowledge base stays accurate, complete and easy to use.
AI QA
Your Digital Quality Coach
That auto‑scores all interactions, surfaces coaching insights and removes bias to improve service quality at scale.
Accelerate ramp time, build confident agents, and free up managers with AI onboarding.