Use Comm100 Live Chat APIs and Webhooks to integrate your live chat with third party systems (such as CRM, help desk, etc.) and enable seamless data sharing. An API is the interface that your app uses to call Comm100 Live Chat. A webhook is the interface that Comm100 Live Chat uses to call your app.
Share data between Comm100 Live Chat and your other systems via RESTful API calls. This helps automate some of your tasks, such as getting visitor’s information and attaching related chats/messages to the visitor in your other systems.Read Our RESTful API Guide
Comm100’s Agent Console API allows you to extend the capability of your Agent Console. It helps your Agent Console Custom Extension to further interact with the Agent Console itself, such as getting information of chatting visitors, information of logged-in agents, and send messages to current chat.Read Our Agent Console JS API Guide