Use Comm100 Live Chat APIs and Webhooks to integrate your live chat with third party systems (such as CRM, help desk, etc.) and enable seamless data sharing. An API is the interface that your app uses to call Comm100 Live Chat. A webhook is the interface that Comm100 Live Chat uses to call your app.
Share data between Comm100 Live Chat and your other systems via RESTful API calls. This helps automate some of your tasks, such as getting visitor’s information and attaching related chats/messages to the visitor in your other systems. Check out Comm100 Live Chat RESTful API Help Guide