Answer common questions to reduce agent workload

Answer general FAQs to reduce agent workload & showcase products

Guide Covid-related questions to the correct resources

Convert more page visitors to scheduled appointments

Answer general FAQs, route via department & drive sales

Answer FAQs and admission-related inquiries as fast as possible

Connect visitors with the right content and route them to the correct department

Resolve queries and route customers to free up agent time

Answer product questions from online shoppers

Provide lightning-fast response times to questions from prospective students

Answer FAQs and direct prospective students to an admissions consultant

Answer FAQs and provide assistance with online banking on their website & mobile app

Deliver quick answers to product questions and providing assistance with online banking