Today’s on-the-go, digital-first customers expect you to be everywhere they are, reachable on their terms. Why make them come to your website or mobile app?
Comm100 Free ensures that your customers can reach out anywhere, anytime, exactly how they want – on live chat, social media, messaging, and email. It’s all powered by our online ticketing system that ensures you’ll never miss a follow-up or lose track of a conversation again.
We chose Comm100 after a lot of research and could not be happier. Their hands-on approach, passion about their software, and swift replies to any question are exactly what we were looking for. Our needs and our feedback are taken very seriously, as demonstrated through our influence on the product roadmap over the years.
– Tom Seelbach, Technical & Admin Manager, ITSM
There are times and situations in our lives when a real-time conversation just isn’t possible, or even required. For these moments, it’s better to kick things off with an email, a tweet, a post, or even a text message, and get on with our day.
With Comm100’s free support ticket system, you’ll never miss those messages as they’ll all come into the same place where you handle your chats, making it super-easy to respond on the original channel, or whichever one the customer prefers.
Comm100’s free support ticket system makes it easy to handle conversations on all your key channels and keep your customer contact information up to date, all in one easy-to-use platform.
You’ll never need another customer communication solution!
Not sure if you need all these channels in our free help desk ticketing software? No problem!
Start with live chat and add other channels when you – and your customers – are ready. Setup takes minutes so you’ll be up and running faster than you can type “How may I help you?”.
*Integrating Twitter accounts costs $14/month/account.
**Bring your Twilio phone number, we’ll do the rest.