Comm100 Free is your complete digital omnichannel customer service solution

Today’s on-the-go, digital-first customers expect you to be everywhere they are, reachable on their terms. Why make them come to your website or mobile app?

Comm100 Free ensures that your customers can reach out anywhere, anytime, exactly how they want – on live chat, social media, messaging, and email. It’s all powered by our online ticketing system that ensures you’ll never miss a follow-up or lose track of a conversation again.

We chose Comm100 after a lot of research and could not be happier. Their hands-on approach, passion about their software, and swift replies to any question are exactly what we were looking for. Our needs and our feedback are taken very seriously, as demonstrated through our influence on the product roadmap over the years.

– Tom Seelbach, Technical & Admin Manager, ITSM

ITSM Digital

Why ticketing and messaging?

There are times and situations in our lives when a real-time conversation just isn’t possible, or even required. For these moments, it’s better to kick things off with an email, a tweet, a post, or even a text message, and get on with our day.

With Comm100’s free support ticket system, you’ll never miss those messages as they’ll all come into the same place where you handle your chats, making it super-easy to respond on the original channel, or whichever one the customer prefers.

Why Comm100 Free for ticketing and messaging?

Comm100’s free support ticket system makes it easy to handle conversations on all your key channels and keep your customer contact information up to date, all in one easy-to-use platform.

You’ll never need another customer communication solution!

Free online ticketing system

Get started on your terms

Not sure if you need all these channels in our free help desk ticketing software? No problem!

Start with live chat and add other channels when you – and your customers – are ready. Setup takes minutes so you’ll be up and running faster than you can type “How may I help you?”.

Some of the great things you can do with Comm100's cloud-based ticketing & messaging system

1-to-1 text messaging**
Prioritize and assign
Batch action
Multiple email accounts
Comprehensive search
Customize email signature
Canned messages
Rich text editor
Block sender
WhatsApp for Business**
Auto-create tickets from offline messages
Real time report
Volume report
Cross-channel ticketing
Conversation list, info and history

*Integrating Twitter accounts costs $14/month/account.
**Bring your Twilio phone number, we’ll do the rest.

Get started today

Live chat, email, messaging, social, ticketing and knowledge base - all in one, for free!

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