It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
Students deserve better! Create a campus where students thrive, not wait. Our custom queue management solution, designed for top colleges and universities, elevates your student experience and optimizes operations.
Experience shorter wait times, higher student satisfaction, and a more positive campus environment.
Features | Comm100 | Others |
Fully Customizable | √ | × |
Unlimited Queues | √ | × |
Multiple Languages | √ | × |
Flexible Working hours | √ | × |
Custom Reporting | √ | × |
Available on multiple channels | √ | Limited |
Tailor by Location | √ | Limited |
Live Wait Time Updates | √ | Limited |
Book Appointments | √ | √ |
Join Later / Push Back | √ | √ |
45%
Faster Service
Quick turns, happy students
35%
Happier Students
More smiles, less fuss
66%
Increased staff efficiency
Do more, stress less
Find out how UBC revolutionized their student service experience with our Queue Management solution.
“Comm100 has been an invaluable partner in revolutionizing the queue management system for UBC Vancouver’s Science Advising team. Their personalized approach, evident right from the initial meetings through to product launch, ensured a tailored solution that exceeded our expectations. The team’s responsiveness, collaborative nature, and continuous post-launch support set them apart.
Comm100 is not just a service provider; they are a dedicated partner committed to our success.”
– Chris Oatman
Associate Director, Student Experience
Faculty of Science, UBC Science
“While live chat lets our agents deliver fast and convenient support, the integrated chatbot automates all our common and simple queries. The benefits are threefold – it increases our overall support capacity, lets our agents focus on more complex queries, and allows us to provide much-needed 24/7 help.
– Sue McKinlay
Senior Manager, Client Services
McMaster University
“With Comm100 Live Chat combined with Comm100 Chatbot, we can now deliver fast, efficient, 24/7 support that helps us engage with more prospective students and provide better support.”
– Victoria Anderson
Manager, Admission Operations
Undergraduate Admission and Recruitment, Queen’s University
“I never thought we would get so much useful and insightful data from live chat. Comm100’s reporting lets us know what our students are searching for on our site, what they are saying, and how they are feeling about certain topics. It’s invaluable data that we can share among departments to ultimately help us improve our students’ lives.”
– Sue Rolland
General Manager
Deakin University’s Student Association
1 day
Time to Launch
< 30 days
Time to Value
4.7/5
CSAT
From the moment a prospective student inquires about admissions to graduation day, Comm100 optimizes every touchpoint. Our expert team ensures rapid implementation and provides tailored support to enhance student satisfaction and institutional success.
Transform Your Campus Today!
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