Comm100 AI Agent

The AI Support Chatbot That Feels Like a Human

Resolve up to 80% of customer questions instantly with our advanced AI chatbot that understands context, engages naturally, and delivers fast, accurate resolutions—24/7.

Want to try it out? Chat with our AI right now!

See It in Action

Comm100 AI Agent - Video Thumbnail

The Right AI Matters

By 2028, 70% of support journeys will start with AI, predicts Gartner.
When everyone is using AI, what makes you stand out?

80%

Workload reduction

AI can automate up to 80% of routine inquiries, freeing agents for higher-value work.

100 Hours

Operational Time Savings

For a business handling 50 inquiries daily with a 6-minute average handling time, AI Agent can save 100 hours per month.

90%

Customer Expectations

90% of customers expect immediate responses. Only AI that understands context and responds naturally can meet that expectation at scale.

Real Success: How Our AI Agent Transforms CX

Rackspace TechnologyReduced response time from hours to seconds

“Comm100 Chatbot (now AI Agent) significantly reduced ticket support volume, giving our team more time to spend on other tasks. And for our employees, it’s not taking them seconds to get the answer to their question, rather than hours!”
- Andrea Trevino,
Manager, HR Services, Rackspace Technology

University of British Columbia Reduced student wait time by 30%

“We face a high student to advisor ratio, so triaging requests with Comm100 has allowed us to serve more students, more quickly. We automate the simple queries off the top with a chatbot, then pass more complicated questions to live chat.”
- Terina Mailer,
Manager, Academic & Career Advising, UBC Okanagan

Global Affairs CanadaChatbot (now AI Agent) handles 78% of incoming chats

“We wanted to make it easier for our whole stakeholder base to contact us. Comm100 has given us that – every individual can now choose what channel they prefer and get their query answered, quickly and accurately.”
- IT Professional, Global Affairs Canada

Lake Michigan Credit UnionExtended support hours to 24/7

"The process of building the chatbot (now AI Agent) was great. We’ve had a very positive relationship with Comm100 for over five years and their bot team was as helpful as ever. They supported us throughout the build and deployment and gave us a lot of advice and best practice to make sure that our chatbot is a success."
- Jasmina Duric,
Manager of E-Services and Support Department, Lake Michigan Credit Union
Rackspace Technology
Rackspace Technology
Rackspace Technology
Rackspace Technology

Ready to reduce workload, increase CSAT, and scale your chat support with AI that truly delivers?

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