Comm100 AI Agent

The AI Support Chatbot That Feels Like a Human

Resolve up to 80% of customer questions instantly with our advanced AI chatbot for website that understands context, engages naturally, and delivers fast, accurate resolutions—24/7.

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The Best AI Chatbot for Your Website

Engages Like a Human

Our AI Agent delivers natural, human-like conversations, understanding intent and providing meaningful support in every interaction.

Deploys Fast, Trains Easily

Get started quickly by connecting your website, help center, or documents—no complex setup or technical effort required.

Automates Tasks and Workflows

Execute actions like booking appointments or checking account details, and create powerful workflows with intuitive, AI-assisted design.

Built for Customer Satisfaction

Continuously improve responses and seamlessly transition to human agents when needed to deliver the best possible experience.

Big Impact, Measurable Results

80%

Workload reduction

AI can automate up to 80% of routine inquiries, freeing agents for higher-value work.

100 Hours

Operational Time Savings

For a business handling 50 inquiries daily with a 6-minute average handling time, AI Agent can save 100 hours per month.

90%

Customer Expectations

90% of customers expect immediate responses. Only AI that understands context and responds naturally can meet that expectation at scale.

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Real Success: How Our AI Agent Transforms CX

Rackspace TechnologyReduced response time from hours to seconds

“Comm100 AI Agent significantly reduced ticket support volume, giving our team more time to spend on other tasks. And for our employees, it’s not taking them seconds to get the answer to their question, rather than hours!”

- Andrea Trevino,

Manager, HR Services, Rackspace Technology

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University of British Columbia Reduced student wait time by 30%

“We face a high student to advisor ratio, so triaging requests with Comm100 has allowed us to serve more students, more quickly. We automate the simple queries off the top with a chatbot, then pass more complicated questions to live chat.”

- Terina Mailer,

Manager, Academic & Career Advising, UBC Okanagan

+ Read customer story

Global Affairs CanadaChatbot now AI Agent handles 78% of incoming chats

“We wanted to make it easier for our whole stakeholder base to contact us. Comm100 has given us that – every individual can now choose what channel they prefer and get their query answered, quickly and accurately.”

- IT Professional, Global Affairs Canada

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Lake Michigan Credit UnionExtended support hours to 24/7

"The process of building the AI Agent was great. We’ve had a very positive relationship with Comm100 for over five years and their bot team was as helpful as ever. They supported us throughout the build and deployment and gave us a lot of advice and best practice to make sure that our chatbot is a success."

- Jasmina Duric,

Manager of E-Services and Support Department, Lake Michigan Credit Union

+ Read customer story

The Right AI Matters

Feature	Comm100 AI Agent	Standard AI Agents
AI Hallucinations	Knowledge-based responses: only generates answers from verified knowledge sources.	Frequent hallucinations: generating inaccurate or irrelevant answers.
Context Awareness	Topic-focused: understands context within topics and asks clarifying questions for off-topic queries.	Context limitations: may struggle with off-topic questions, resulting in generic responses that impact the user experience.
Dynamic Custom Answer	Granular selection: selects and provides only the most relevant answer segments.	Full answer retrieval: delivers the entire answer, even if only a part is relevant
Workflow Creation	Flexible options: dynamic workflows with natural language instructions and static workflows using a visual builder.	Workflow builder only: mostly relies on a visual workflow builder.
Cached Responses	No caching: responses are never cached to ensure real-time accuracy.	Frequent caching: often displays previously stored responses, affecting test experience.

Supported Channels: See How We Stack Up


Live Chat/Chat
SMS
WhatsApp
Facebook
Instagram
X
Telegram			Requires 3rd party
LINE
WeChat

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