Tired of LivePerson’s limitations? Overpaying for unused features?
Struggling with a platform that doesn’t fit? You’re not alone. Over 50 businesses have already switched to Comm100.
Are you ready for a change?
We offer a tailored, all-in-one customer service solution designed to improve your customer interactions. Unlike LivePerson, Comm100 adapts to your unique needs. No buzz words! Just efficiency and added value!
Features | Comm100 | LivePerson |
Easy to use (small/midsize teams) | √ | Limited |
Manage contacts | √ | × |
Customize Self-service/Chatbot | √ | Limited |
Automate flexibly | √ | Limited |
Utilize reports easily | √ | Limited |
Leverage Canadian Data Centers | √ | × |
Run smoothly and securely | √ | Limited |
Provide 24/7 Support | √ | × |
Make pricing and costs clear | √ | × |
Offer wide range of integrations | √ | × |
Set Up easily | √ | × |
Offer training best practices | √ | Limited |
Offer Clear API documentation | √ | × |
Try for free | √ | × |
Comm100 is designed for rapid deployment with small and mid-sized businesses in mind, ensuring a seamless transition and maximum productivity—unlike LivePerson’s complex setup.
Comm100 makes bot and workflow design easy with our intuitive visual builder, offering full customization and robust case management—no developers needed. Yet, LivePerson’s design can be challenging to navigate.
Comm100 supports phone calls and empowers your agents with robust self-service, AI-powered assistance and enhancement features, setting it apart from LivePerson and other providers.
Comm100 provides 24/7 support with quick response times, while LivePerson’s support may involve up to a 4-week wait for changes and complicated processes.
Comm100 offers transparent pricing and minimal costs for custom developments, making it the ideal choice for budget-conscious businesses.
Professional Services
“Switching to Comm100 Live Chat was a no-brainer for us. Accessing data from chat is critical to us, and we quickly realized that Comm100 Live Chat’s reporting capabilities were so much better. The price of Comm100 is much more agreeable too. We are so glad we made the upgrade to Comm100.”
—
Shane Perkins
Commerce Manager, HSS Training
Manchester, UK
B2B Wholesale/eCommerce
“If an organization is looking to adopt a chatbot, Comm100 is the perfect platform to support that. With its easy build and advanced functions like webhooks and webviews, the bot can be very powerful.”
—
Praveen Ellur
Vice President of Technology, Ya Ya Creations
California, US
Government
“We have had very positive feedback from our constituents on Comm100 Live Chat. As soon as we launched live chat, they were using it in huge numbers – we were actually surprised by the sheer volume that immediately came in. It just reinforced what we had assumed – our constituents want to get support on government live chat because it’s the most convenient and accessible service for so many of them”
—
Tommy Garcia
Quality Control Program Manager, Santa Fe County
New Mexico, US
Higher Education
“Comm100 has been an invaluable partner in revolutionizing the queue management system for UBC Vancouver’s Science Advising team. Their personalized approach, evident right from the initial meetings through to product launch, ensured a tailored solution that exceeded our expectations. The team’s responsiveness, collaborative nature, and continuous post-launch support set them apart”
—
Chris Oatman
Associate Director, Student Experience, UBC Science
BC, Canada
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