Chatbots field an average of 80,000 chats per month, delivering round-the-clock customer service and support without increasing your operational costs.
With Natural Language Processing (NLP) and machine learning capabilities, our bot is involved in more than half of all chats, handling 1 in 5 from start to finish without agent intervention.
Chatbots reference your customer database to provide intelligent, customized responses and are proven to be able to handle up to 80% of total chat requests with a 100% satisfaction rate.
Cut your operational costs while still maintaining the same high standard of service, chatbots can handle and solve more queries quickly and reliably.
Chatbots deliver consistent, correct responses no matter how questions are asked with NLP and advanced machine learning.
Bots take the load off your agents while still giving customers the fast, helpful answers they’re looking for.
Your Comm100 AI-powered chatbot can serve your global customers in the language of their choice.