Make Conversations Click
with AI-Driven Customer Support

While 23% of people find AI customer service “irritating,” some Comm100 customers use bots to handle 80% of chats independently. Why? Our AI Chatbots provide precise answers instead of endlessly redirecting customers to help article links. This efficiency significantly reduces call and email volumes.

The best part? Setting up a Comm100 Chatbot can take as little as a few hours!

Your live chat agents juggle multiple conversations at once—a tough task made easier with Comm100. Our platform streamlines workflows, helping agents deliver quick, accurate responses:

• Capture essential details through integrations and pre-chat form
• Resolve common queries with intelligent AI Chatbots
• Access context-aware response suggestions instantly
• Generate chat and ticket summaries with a single click

Increasing revenue means earning more and spending smart. Comm100 helps you do both:

• Earn More: Retain experienced agents and enhance customer satisfaction to drive higher sales.
• Save More: Our flexible, usage-based billing keeps costs predictable and budgets under control.

Read how Fitbit generated $6M in pipeline with Comm100 Live Chat.

Unlike other customer service software vendors who take days to respond to their own customers, Comm100 offers 24/7 global live chat support staffed by knowledgeable professionals. Our training team ensures you’re equipped with best practices to succeed.

"There's nothing I could say that could be done better, especially on the support side."
—IT Professional, Global Affairs Canada