Executive Team

Driving success at Comm100

Kevin Gao, CEO of Comm100

Kevin is the founder and CEO of Comm100 and an entrepreneur at heart.

At a young age, he was already helping his family run a successful shoe-making business. Later as a young adult, he always found ways to combine his passion for computer science and his desire to create new business ventures. While a student at university, Kevin created his first software development company, and shortly after moving to Toronto, he founded Dynamsoft, a company that provides enterprise-class version control software and image processing SDKs.

During his time at Dynamsoft, Kevin quickly realized that integrated communication tools were critical to strong business performance. In 2009, he founded Comm100 with the ambition to revolutionize online customer service and communication. Comm100’s flagship product, Live Chat software, is designed to improve sales and support with real time customer communication. Today Kevin leads a global team united by the the company’s motto, “100% communication, 100% success.”

With his intimate understanding of what it takes to build customer service solutions, passion for entrepreneurship and strong technical expertise, Kevin develops high quality, reliable and secure communication tools that help businesses, small and large, get to the next level.

When Kevin is not at his desk, he enjoys the outdoors with family and friends, running, hiking in the local mountains, playing classical guitar, and occasionally talking programming languages with his teenage son.

Connect with Kevin on LinkedIn

Comm100 Executive Team - Kevin Gao

Robin Jones, Chief Marketing Officer

Robin is Comm100’s CMO and a career marketer.

A Vancouver-based marketing executive, Robin has over 20 years’ experience building and leading marketing teams in global technology companies including Comm100, QuickMobile, Active Network, Absolute Software, Creo Products, and MDSI. She has been instrumental in moving start-up and mid-size organizations through rapid growth, and has managed through more than 20 strategic acquisitions and partnerships, as well as 2 IPOs.

Robin has been on the front wave of the marketing evolution, managing through the tests and trials of marketing’s digital transformation, and advocating for automation and measurement at every turn. In a world where the buyer’s journey is theirs to map, she is passionate about power positioning and finding ways to engage audiences via rich content and conversation.

Robin has a BS of Marketing from Florida State University, and an MBA from Northeastern University. Wife to a career firefighter and mother of two teenage daughters, she keeps things in perspective and stays focused on what really matters in life. Robin is American by birth but Canadian at heart!

Connect with Robin on LinkedIn or Twitter

Comm100 Executive Team - Robin Johns

William Zhang, Chief Technical Officer

William is expert at setting Comm100’s technical strategy and managing the research and development team. His background in software development and project management enables him to lead our team through challenging new implementations, ensuring they are working together towards a common goal. He’s driven towards success but also values the people around him, working to help everyone on the team feel like part of the Comm100 family.

A Comm100 veteran, William has 8 years experience working on Comm100’s live chat product and has guided its development from a fledgling tool to a fully featured software solution.

William recognizes how core the Comm100 customers are to the success of our live chat, noting that learning from them is a constant process. His goal is to continue to improve the company’s products, making them even more powerful, but always easy to use.

There are a lot of sports fans at Comm100, but William is one of the most avid sports followers, especially when it comes to football. His favorite team is Argentina and his favorite player, the legendary Diego Maradona.

Connect with William on Twitter

Comm100 Executive Team - William Cheung

Kevin Grzybowski, VP of Enterprise Sales

Kevin helps Comm100 customers transform their businesses, finding new ways of working and achieving success that leverage the customer engagement solutions Comm100 provides.

Kevin started his career in Fortune 500 companies in several progressive sales roles, living in a number of cities in Canada and the US. He found his passion in technology in 2001, and he hasn’t looked back.

Part of the early team at Vision Critical when the company had less than $5 Million in revenue and fewer than 50 employees, Kevin contributed to its growth over the next 5 years to a $65 Million+ company with 600+ employees with offices around the globe.

Having worked in SaaS solutions for 10+ years, Kevin’s passion is to help growing companies define a transformational vision for their customers that builds customer delight and sustainable growth.

What inspires Kevin? “I’m inspired by Vision. By what is “Unthinkable.” Kevin likes to challenge the status quo, and encourage others to do so in the pursuit of something more – something greater than where we’re at now.”

On the personal side, Kevin is married with three kids – two boys and a girl – and he has been coaching his sons (and soon his daughter!) the last 7+ years with the VMHA (Vancouver Minor Hockey Association.)

Connect with Kevin on LinkedIn

Comm100 Executive Team - Kevin Grzybowski