eBook

An Introductory Guide to Task Bots

Comm100 Task Bot is your 24/7 customer attendant. Placed within a website’s live chat software, Task Bot provides immediate support whenever the customer needs it. By guiding the visitor through a series of questions and answers, it can provide answers to their frequently asked questions (FAQs), or help them complete simple actions like booking a meeting or registering for an event. This isn’t only great for the customer experience – it also brings about a transformative opportunity to gain more leads and engage with more customers.

Read on to discover how you can unlock Task Bot in your team to go above and beyond the customer service standard and increase engagement with 24/7 support. We will cover the following:

  • Chapter 1: Begin with the basics: What is Comm100 Task Bot?
  • Chapter 2: Customer engagement 2.0: Why is Comm100 Task Bot a game-changer for automated support?
  • Chapter 3: Use for every occasion: Top 4 ways to employ Task Bot
  • Chapter 4: DIY: Step-by-step guide to build your own Task Bot.

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