Chatbot Software and Automation Tools

Automate everyday tasks so your agents can focus on what really matters

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Automate over 80% of queries

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Deliver 24/7 support

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Increase engagement and satisfaction

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Chatbot software for all your automation needs

AI Chatbot

If you’re looking to automate your common and time-consuming queries without compromising service quality, you need Comm100 AI Chatbot. Powered by natural language processing (NLP), this chatbot software provides intelligent, 24/7 support that lets you increase support capacity without growing your team size. You’ll wonder how you ever lived without it.

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Task Bot

Task Bots are simple to build chatbots with no coding or technical expertise required. They help you automate FAQs, book meetings, and capture contact information so your agents can focus on more important tasks at hand. And did we mention they let you deliver 24/7 support to increase engagement too?

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Voice Bot

Powered by AI and natural language (NLP), Voice Bot communicates with customers via speech through your digital voice and telephony channels. With this customer service chatbot at hand, call volumes and wait times will drop, and customer satisfaction will fly high. Give your customers the fast, 24/7 support they expect.

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Agent Assist

This powerful AI chatbot software helps your agents respond to customers more quickly and accurately. It reads and understands incoming questions and instantly suggests answers to the agent who can send the response with one click. Simple yet effective, this AI tool improves agent efficiency and customer satisfaction.

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Reduce email overwhelm
Increase engagement & cut support costs

Flexible third-party integrations

Comm100 chatbot software can be integrated with third-party vendors like Zendesk Live Chat so agents can step in when needed. Better still, Comm100 chatbots can be created with third-party engines like IBM Watson. This is what you call flexible chatbot software.

One chatbot, every channel

Your customers don’t just expect support on your website. They want it on social media, SMS and in-app too. With Comm100 AI Chatbot, you can simply build one bot and launch it across all your channels. And did we mention it can be deployed on-premise or on the cloud? Only with Comm100.

We’re with you all the way

Our team of professional AI architects can help you design and maintain your customer service chatbot with regular check-ins to continually optimize performance. Let us take care of the plumbing so you focus on your customers.

Test drive Comm100’s chatbots

Put Comm100’s chatbot to the test by trying them out for yourself and seeing how a bot could help your team.

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Chatbot software that your agents and customers will love

“I don’t have a computer science or programming background so finding a chatbot that was simple to build and code-free was crucial – and Comm100 Chatbot delivered on this… I built our bot from scratch with no technical knowledge. I think anyone who has a social media account can build a Comm100 Chatbot.”

– Lachlan Todd, Communications & Systems Coordinator, Thompson Rivers University

“The Comm100 bot has allowed us to not only effectively manage the increase in chat volume, but it’s also saved us a considerable amount of money by not having to hire a lot more agents.”

– Richard Branson, COO, Tangerine

“The process of building the chatbot was great. We’ve had a very positive relationship with Comm100 for over five years and their chatbot team was as helpful as ever. They supported us throughout the build and deployment and gave us a lot of advice and best practice to make sure that our chatbot is a success.”

– Jasmina Duric, Manager of E-Services and Support Department