Do you use an email client like Microsoft® Outlook or Apple® Mail to manage email communications with your customers?
Do you use social media or text messaging to communicate directly with your customers?
Do you have trouble keeping accurate notes on what you promise your customers?
Do you sometimes forget to reply to your customers?
Do you have multiple people responding to emails, Facebook posts or messages from your customers?
If the answer to any of these questions is yes, then you need Comm100 Ticketing & Messaging.
A ticket is a customer issue or case that is created when a customer messages you on an integrated channel.
With a user-friendly platform and outstanding support, Comm100 made the integration of digital communication into my daily work easy and straightforward. My clients now have a choice as to how they want to connect with me!
– Kathryn van Pelt, Public Health Nurse
Check out How Ticketing & Messaging Works video for more details.Watch the video