It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.

Get the data

On-Demand Webinar

AI-Powered Chatbots
– Chatbot Actions in Action – Part 1

Herobanner - AI powered chatbots - Featured img - AI powered chatbots - Chatbot Actions in Action Part 1&2

Help up improve your experience! Click here to open the webinar feedback survey

Chapters

0:00 – Introduction

2:09 – Understanding Actions vs. Intents

4:59 – Conversational Action Examples

19:31 – Data Collection & Forms

40:06 – Conditions & Logic

45:54 – Wrap Up

This is the first part of our AI Chatbots in Action series. Watch this space for part 2.

Unlock the potential of your AI Chatbot and define specific actions with real-world examples and live demonstrations. Learn how to design seamless flows that feel intuitive and simple for visitors, no matter how complex the backend processes are.

Whether you’re creating simple responses or multi-step workflows, this webinar will equip you with tools to deliver exceptional customer experiences.

Key Focus Areas:

  • Send Content Actions
    Discover how to create engaging menus, share secure forms, and deliver dynamic information instantly.
  • Collect Info Actions
    Walk through practical applications like KYC flows to gather user data effectively while maintaining compliance.
  • Control Flow & Structure
    Build conversational journeys that guide users step-by-step, ensuring clarity and efficiency.

Speakers

elia avatar

Elia Karimi
Lead, Applied AI, Comm100

chad avatar

Chad Weiss
AI Architect, Comm100

Share this

More Resources for You

LC benchmark report 2025 - featured image

Report

Live Chat Benchmark Report 2025

Veridian CU customer story featured image

Customer Story

[Video] Veridian Credit Union Cuts Agent Busywork with Comm100 AI Copilot

The Support Surge Playbook Managing High Support Volumes with AI featured img

eBook

The Support Surge Playbook: Managing High Volumes with AI

The Use of AI in Gaming Customer Support featured image

White Paper

The Use of AI in Gaming Customer Support

Supporting International Students in an Uncertain Policy Environment featured imge

eBook

Supporting International Students in an Uncertain Policy Environment

Experience the power of people-first, AI-powered customer service.
Get started today!