Enterprise Live Chat & AI Agent
Create personal experiences at scale
The complete customer service platform powered by enterprise live chat, AI agents & omnichannel.
TRUSTED BY LEADING INSTITUTIONS AROUND THE WORLD
Engage with your customers every step of the way
Connect with your customers with the perfect blend of human, self-serve, and automated support – all from one flexible and secure platform. Enterprise live chat and AI agents are just the beginning.
Live Chat
AI Agent
Ticketing & Messaging
Knowledge Base
AI-powered enterprise live chat you’ll never need to upgrade
Deliver the perfect blend of human-AI engagement with Comm100’s enterprise live chat software for optimal productivity and personalization.
Agent productivity
By connecting every system into one console with Comm100’s enterprise live chat, agents have all the information they need to provide efficient and personalized support.
More features for less
Comm100’s enterprise live chat software offers every channel and tool you need to get the job done – and done well. Better still, we offer all this and more at a lower cost.
AI-powered
Comm100’s enterprise live chat empowers teams to deliver the perfect blend of human and automated support. This ensures the highest levels of productivity and customer satisfaction.
“Everybody has their preferred way of communicating. Some people want to reach out via live chat, some social media, and others via email. The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently.”“
– Lachlan Todd, Communications & Systems Coordinator, Thomperson Rivers University
And there’s more…
Secure Messaging
Comm100 Secure Messaging is a cloud-based, secure communications and information management solution embedded into the Comm100 customer contact portal. Authorized contacts can securely raise, track and manage requests, as well as share information and files – all in accordance with your security and privacy policies.
Anytime Chat
Comm100 Anytime Chat is a secure asynchronous messaging solution embedded within the customer contact portal to provide your customers with flexible, anytime support. You and your customers can start, pause, and resume conversations so customers can get support on their terms, while no messages are missed.
Outreach
Comm100 Outreach is a two-way conversational messaging system that allows you to support your customers on SMS and email. Deliver automated, bulk and personalized messages to your customers, and engage in personal, two-way conversations to deliver the very best support – all from one unified enterprise customer service software.
Enterprise-grade security you won’t find anywhere else
Comm100’s enterprise live chat software and AI Agent meet international security, privacy and compliance benchmarks, including stricter rules for regulated industries like healthcare, finance, and government.
Integrations to end your data siloes
Comm100’s enterprise live chat and AI Agent software can be integrated with a wide range of platform, alongside a highly flexible API. This lets you easily transfer data between systems to improve operational efficiencies, remove data siloes, and deliver personalized support.
You want exceptional CX.
We know how to get you there, every step of the way.
Team and individual onboarding
Training & ongoing success
Professional enablement service
Experience the power of AI-driven customer service.
Get started today!