On-Demand Webinar
Getting More Out of Comm100
This on-demand webinar is designed for current Comm100 users who want to get more value from the platform. The 60-minute session provides a walkthrough of key Comm100 capabilities and advanced features.
What We Covered
- The differences in capabilities and uses for a task bot versus an AI bot
- Super Agent privileges and umbrella permissions to manage multiple Comm100 installations
- How Voice Bot can add a new automated voice channel to your overall support system.
Agenda
Welcome and introduction with Sonya and Alan
Taskbot vs AI Bot with Jason and Michelle
Super Agent and Umbrella Permissions with Maria
Voice Bot Capabilities with Jason, Elia, and Jed
Wrap-up and Conclusion with Sonya and Alan
Speakers
Jason Wu
Enterprise Account Manager
Michelle Laureta
Customer Success Manager
Maria Fielder
Learning, Training, and Development Manager
Elia Karimi
AI Architect
Jed Suarez
AI Architect
Hosts
Sonya McHugh
Customer Success Manager
Alan Condon
Account Manager
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