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Solution Sheet

Comm100 Deployment Options: Never compromise your security and privacy requirements

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Not every organization approaches data security and privacy in the same way. That’s why Comm100 offers two distinct software and database deployment options. Choose the one that best fits your needs.

Shared Cloud

The most common Software-as-a-Service (SaaS) deployment option, Shared Cloud means that your Comm100 solution resides on a cloud server shared by other Comm100 customers. This option offers industry-leading security measures for guaranteed uptime. You enjoy faster deployment and instant access to every future product update with our cloud-based customer service software solution.


For organizations with more stringent security and privacy requirements, On-Premise offers the highest degree of compliance. All software and data is stored on your own server, in the location of your choice. Your IT team takes over maintenance and updating on their schedule.

Comm100 Deployment Solution Sheet Table