There are no two ways about it: good customer service is hard work. It’s a constant challenge to strike a balance between helpfulness and efficiency when you have so many customers to assist.
But improving chat service doesn’t have to be difficult. Like how creating a great soup starts with a homemade stock, you need a quality base to deliver the kind of customer service that has people coming back for more.
Luckily for you, we’ve created 101 ready-to-use scripts for the 8 most common live chat scenarios. Training your live chat team to use the scripts will help you provide more consistent and more professional service more easily than you can imagine.
Read the ebook by filling out the form on the right.