Comm100 vs. LivePerson

See why teams are switching from LivePerson to Comm100

With a better live chat experience at a lower cost, it’s no surprise that organizations are moving over to Comm100.

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Why Comm100 is the better choice over LivePerson

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Flexible configuration

It couldn’t be easier to modify your setup. Configure your own settings how you want, instantly within the agent console.

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More enterprise-class features at a lower cost

With a complete suite of channels, unlimited resolutions and endless features, you simply get more bang for your buck with Comm100.

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Accessible reporting

With countless reports, flexible filters and easy exporting, Comm100 ensures you can access and analyze your data how you want.

Comm100 vs LivePerson. The new way vs the old way.

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How Comm100 beats LivePerson

Service & support included

Exceptional software – and service

With a 98% onboarding CSAT, 95% training CSAT, and average 21 days to launch, you can rely on Comm100 to get you setup quickly and fully equipped. And we don’t stop at onboarding – you’ll always have a dedicated CSM, 24/7 global support, and bot-building support – all included in the price.

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Uptime guarantee

Guaranteed up-time & complete security

Comm100’s platform offers the highest possible up-time to ensure your service stays online even during scheduled maintenance or unexpected system downtime. We also offer the highest international standards in security and privacy, including stricter rules for regulated industries.

Human-bot harmony

Perfect human-bot balance for optimal engagement

Every team needs a combination of human and automated support. While human agents are needed for complex & personal support, automation & bots enable efficiency and scalability. Only Comm100 helps you deliver the perfect balance. 

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What customers have to say about Comm100


The analytics that Comm100 offers are unmatched .

… compared to other vendors. Other vendors didn’t get as deeply into real-time analytics and historical data. As an overall package, Comm100 provides everything that our company needs.”

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Jason Lee
Marketing Technologist,


It’s been great working with Comm100.

They’ve been really helpful. We can always get hold of someone when we need support and we still have regular cadence meetings to see how the chatbot is performing and how we can make it even better. I’ve really enjoyed the whole experience.”

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Melissa Schild
Human Resources Rep., Rackspace Technology


I have been responsible for managing the backend... and Comm100’s is really great.

It was very easy to learn and I have no problems in navigating it and using it without any help from the team.”

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Victoria Anderson
Manager, Admission Operations, Queen’s Uni

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Unlock human-bot harmony with Comm100

Create the optimal balance of human agents and bot automation with Comm100 Omnichannel Communication.

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