It couldn’t be easier to modify your setup. Configure your own settings how you want, instantly within the agent console.
With a complete suite of channels, unlimited resolutions and endless features, you simply get more bang for your buck with Comm100.
With countless reports, flexible filters and easy exporting, Comm100 ensures you can access and analyze your data how you want.
Service & support included
With a 98% onboarding CSAT, 95% training CSAT, and average 21 days to launch, you can rely on Comm100 to get you setup quickly and fully equipped. And we don’t stop at onboarding – you’ll always have a dedicated CSM, 24/7 global support, and bot-building support – all included in the price.
Comm100’s platform offers the highest possible up-time to ensure your service stays online even during scheduled maintenance or unexpected system downtime. We also offer the highest international standards in security and privacy, including stricter rules for regulated industries.
Every team needs a combination of human and automated support. While human agents are needed for complex & personal support, automation & bots enable efficiency and scalability. Only Comm100 helps you deliver the perfect balance.
… compared to other vendors. Other vendors didn’t get as deeply into real-time analytics and historical data. As an overall package, Comm100 provides everything that our company needs.”
They’ve been really helpful. We can always get hold of someone when we need support and we still have regular cadence meetings to see how the chatbot is performing and how we can make it even better. I’ve really enjoyed the whole experience.”
Human Resources Rep., Rackspace Technology
It was very easy to learn and I have no problems in navigating it and using it without any help from the team.”
Manager, Admission Operations, Queen’s Uni
Create the optimal balance of human agents and bot automation with Comm100 Omnichannel Communication.