Your customers want to reach you whenever, wherever, and however they want. That means less by phone and more on digital channels like chat, email, social media & messaging. That means with a chatbot or a knowledge base article if it’s faster or easier. Build your perfect blend of live-agent, bot, and self-serve interactions with Comm100’s customer service & support software.
Communication is a private matter, even if you’re not in a regulated industry like banking, healthcare, or government. You can trust us to keep your customer data safe & secure. From PCI compliant forms and SOC 2 certification, to credit card masking, GDPR and CCPA, security and privacy are non-negotiable.
With a user-friendly platform and outstanding support, Comm100 made the integration of digital communication into my daily work easy and straightforward. My clients now have a choice as to how they want to connect with me!
– Kathryn van Pelt, Public Health Nurse
An overview of our core enterprise features and capabilities