Infographic

ROI of Social Media Customer Service & Live Chat

Now, customers increasingly expect brands to respond to them on social – and it’s those who meet them there and succeed at doing so at scale who will be the CX winners of the future.

Our infographic shows the latest research on social media customer expectations and how to meet them – because when met there are clearly ROI rewards to be gained.

ROI of Social Media Customer Service & Live Chat [Infographic]

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