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Features | Personalization

Languages and Built-In Auto Chat Translation

Comm100 Live Chat allows you to customize your visitor side chat interface to any language, helping you meet the needs of international visitors and deliver localized customer experience. Built-in auto chat translation makes it easy to chat with a visitor who speaks a different language.

Comm100 compared to LivePerson is night & day – in terms of their reporting and overall platform. Comm100’s program is much better and has the ability to translate languages in real-time.

Will Cunningham, Technical Support Manager, EMC Publishing

Multiple Languages

Multiple Languages

There are 13 built-in language packages for the visitor side chat interface, including English, Spanish, French, German, Simplified Chinese, Japanese, Russian, Italian, Portuguese, Dutch, Bulgarian, Turkish and Greek. You can select from these languages to make your visitor side chat interface match your website language.

Interface Text Customization

All visitor side interface texts can be edited. You can translate the interface into any language and tailor the texts to your preferences.

Improve Chat Efficiency - Auto Translation

Auto Chat Translation

Built-in Google Translate integration automatically translates chat messages to and from a visitor who speaks a different language.

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