”The analytics that Comm100 offers are unmatched compared to other vendors. Other vendors didn’t get as deeply into real-time analytics and historical data. As an overall package, Comm100 provides everything that our company needs.“
- Jason Lee, Marketing Technologist, Phenomenex
”If you’re considering live chat for your business, go for it! The feedback alone we’ve received from distributors and end-users is gold. We always finish up with thank you for chatting with us today and it’s amazing how many times you get back ‘this was great, I’ll definitely use live chat again.“
- Holly Langenfelder, Customer Service Manager, Dixon Valve
”To date, we have $6 million in opportunities sourced from chat and have closed about $4 million of that. In addition, our sales team loves it. The handoff from support is seamless, it’s brought in great leads, and has led to shorter sales cycles. Comm100 is a great way to interact with customers in real time.“
- Joanie Gentile, Sr. Business Operations Manager, Fitbit