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Redefining Service in a Digital First World with Atando & Comm100

  • A better service experience
  • Integrated smart AI Chatbot
  • Live Agent Chat solution
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Our clients include
CFCU Community Credit Union is our partner Atando's client
Constellation is our partner Atando's client
Meritrust Credit Union is our partner Atando's client
Nusenda Credit Union is our partner Atando's client
TCU is our partner Atando's client
Farmers Insurance Federal Credit Union is our partner Atando's client
Kinecta is our partner Atando's client
Atando specializes in AI chatbot, robotic process automation, analytics and consulting for credit unions, banks and innovative middle market brands
Comm100's ease of use and flexibility affords Atando the ability to meet many complex requirements without coding experience
Meet digital transformation requirements, stay competitive and offer a customer experience that meets the demands of today's financial services clients

Reliable, Compliant, Stable and Secure

  • Industry leading security: PCI-DSS, HIPAA, SOC II Type 2, GDPR, CCPA, ISO 2700 certified or compliant
  • Enterprise-grade stability and availability
  • Ability to integrate 3rd party tools easily for a unified agent console experience.
Comm100 helps streamline business processes with automation, analytics and bots

Unlock efficiency, improve customer satisfaction and scale engagement

Business Value Drivers:

  • Reduce contact center costs through decreased call volume
  • Streamline business processes with automation, analytics and bots
  • Increase sales by solving key digital experience problems
  • Improve CSAT by offering customers a better, faster, and more convenient experience.
Comm100 AI Chabot can answer visitors' questions

Automate sales & support with chatbot

  • World-class chatbot that can be deployed over live chat, social media, SMS and your mobile app
  • Extend service to 24/7 with a chatbot that automates FAQs (such as product details, special offers, order status, return policy, etc) so that customers can get answers quickly, anytime they want
  • Let chatbots work the frontline: capture leads, collect information from customers, answer common questions, recommend related products, identify VIP customers or high-value conversations, and escalate them to human agents when needed. Never miss a sales opportunity!

Manage your way Mobile, Facebook, Twitter, Whatsapp...

  • Escalate chat to audio/video chat to connect more personally
  • Convert unresolved chats to tickets for follow-up later
  • Connect email, social media, and SMS accounts to manage all digital customer communications from a single application.

“Comm100 provided us with a White Label solution that has easily allowed us to develop a successful business model and company within the German speaking markets to help with their CX direction.”

– Bernd Weber, Sales Director, Chat Advise & Alice Chat

Chat Advice is Comm100's partner

“Partnering with Comm100 has been a breeze. The level of engagement and support they provide is bar-none!”

– Matt Kinney, CEO, Atando Technologies

Atando is Comm100's partner

“Comm100 provides us with a full range of tools and options to help us in our regional efforts in providing a leading-edge solution to the marketplace in Poland.”

– Jolanta Rozycka, Marketing Manager, Unima

Unima is Comm100's partner
Comm100 Partners

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