Your commitment to excellent customer service is what sets you apart. That’s why you need a system for live chat, email, and other digital channels that helps you connect with your customers quickly and easily without consuming all your time and energy.
Comm100 – customer service, optimized for small business.
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Imagine being accessible wherever and whenever your customers need you – that’s a competitive advantage you can take to the bank. Build personal connections on live chat, email, social media, and text messaging. Answer questions from the office or on the go. It’s not magic, it’s Comm100. And it’s easier than you’ve ever imagined.
Customer service phone calls are expensive and time consuming. Digital services like live chat, email, and text messaging are not just less expensive per-contact, but since you can handle more than 1 conversation at a time, you can grow your business without adding service costs.
We know you have a lot more going on than customer service, and the last thing you need is complication. That’s why we’ve designed Comm100 to go live in minutes. You can be answering chats faster than you can say ‘How can I help you today?’
From branding to operations to service reputation, no two businesses are alike. Our wide range of features and deep configurability lets you tailor Comm100 to look and behave exactly how you want to treat your customers. From scheduled hours of availability to chat button and window design and more, you’ll wish all your software was this flexible.
Just because you’re not on the Fortune 1000 doesn’t mean you don’t take data privacy seriously. Why compromise and put your business at risk with a vendor that doesn’t get it? Choose Comm100, and chat with confidence.