Chat Smarter:

An inside look at how top brands
are power-using live chat

While 79% of customers choose live chat as main communication channel, only 20% of businesses are meeting their chat expectations. How do you compare?

Watch the webinar to get exclusive data from top performers and learn how you can optimize your chat strategy. We’ll share:

  • The four most common live chat misconceptions
  • Mid-year live chat statistics and strategy-boosting insights from over 27 million chat interactions
  • How top performers are using chat to solve the three biggest customer service roadblocks
  • Six practical techniques to disrupt your customer experience

Watch the webinar recording by filling out the form on the right.

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