Connect in real time using text, audio, video, co-browsing, file transfer, auto-translation, and more
Complete digital engagement through Live Chat, Ticketing, Messaging, and Knowledge Base
Expanded scale, efficiency, and productivity with customer- and agent-facing bots
Reach out to your visitors in real time, and track conversions to measure the impact of live chat.
Book meetings, capture leads and signups, and connect with your customers 24/7.
Multi-channel support, self-serve, ticketing, case management and quality assurance.
Answer common questions and serve customers outside of business hours.
Live Chat Benchmark Report 2021
Our report includes data from 14 different industries. Here is a comparison of the main live chat metrics broken down per industry, showing the figure for 2020 on the first line and 2019 on the second line.
Join thousands of happy Comm100 customers
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