Book Demo
Comm100 Report - CCW DTR - Landing page banner image

Report

CCW Disruptive Technology Report: Live Chat

Next Chapter Download PDF

Chapter 3

Disrupting Chat: The Five Key Objectives

The most worthwhile customer contact initiatives empower organizations to streamline operations while delivering markedly more value for customers and employees.

By opening the door to five important customer contact objectives, disrupting the chat experience achieves this exact outcome. It truly represents the gateway to a more customer-centric, omnichannel.

  • Personalization
  • Agent Centricity Customer
  • Experience Versatility
  • Conversation Quality
  • Customer Security
Previous Chapter
Next Chapter

There's a lot more where this came from!

Get our monthly customer service news and best practices update delivered to your inbox.

By clicking "Subscribe", you agree to our Privacy Policy.

More resources for you
Report
Live Chat
Live Chat Benchmark Report 2021
relieve phone queues with live chat
eBook
Live Chat
How to Relieve your Phone Queues with Live Chat
Comm100 Demo Video - Featured Image
Product Tour
Live Chat
See Comm100 Live Chat in Action

Get started today

Join thousands of happy Comm100 customers

Get Comm100 FreeBook Demo

Want to learn more? Watch a product tour!