The Guide to Becoming a Top Performing Live Chat Agent

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By now, you should have learned the essentials for becoming an effective and efficient chat agent However, learning the basics is just the start, and you should always strive to learn more and be more proficient so that you may provide even better service.

Becoming a top performing chat agent takes time. With continuous effort, impeccable attention-to-detail and plain-old common courtesy, however, you can become a chat agent who will represent your brand or company proudly and professionally.

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