The Live Chat and Chatbot Guide for Higher Education

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Chapter 6

Wrap up

When it comes to digital communication, are you meeting the expectations of today’s students? If you’re asking them to pick up the phone or send an email whenever they have a question, then the answer is ‘no’.

You need a more scalable digital solution. The good news is you can increase engagement and future-proof your needs at a cost far below what you’re used to seeing with phone-based solutions.

Comm100 Omnichannel Customer Engagement is ideal for higher education institutions. McMaster University, San Jose University, Open University, Dawson College, Thompson Rivers University, and many more all using Comm100 to take their customer service operations up a level.

With data centers located in Canada, the US, and Europe, and audited compliance including ISO 27001, SOC 2 Type 2, GDPR, CCPA, and more; only Comm100 can meet your complete security and compliance requirements.

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