Comm100 is performing an upgrade to enhance the speed, security, and stability of our live chat servers.

These changes will be implemented between 07:30 PM and 11:30 PM Aug. 23 Pacific time.

During this update, you will still be able to chat using the agent console. While MaximumOn servers fully support all core chat capabilities, some non-core capabilities are not currently available. Please refer to the following list of current unavailable capabilities:

  • Agent Assist
  • Update expired agent password
  • Agent Console mobile app
  • Real-time data exchange through Restful API
  • Comm100 Knowledge Base integration
  • Shopify integration
  • Join.me integration

Thank you for your patience while we work to improve our products.