Comm100 is performing an upgrade to enhance the speed, security, and stability of our live chat servers.
These changes will be implemented between 07:30 PM and 11:30 PM Aug. 23 Pacific time.
Between 07:30 PM and 07:40 Pacific Time, all Comm100 solutions will be offline. Your website visitors will still be able to leave offline messages for your team to respond to later. After this short downtime, you will be able to log in to the agent console and resume chatting with your visitors. However, some features will remain unavailable for up to 4 hours. Please refer to below for the list of the affected features:
Thank you for your patience while we work to improve our products.