We’re excited to announce that Comm100 customer Canadian Blood Services is a Finalist for a 2019 CCW Excellence Award! They’ve been nominated in the “Best in Class Contact Center (100-199 Seats)” category.
This year the competition was tougher than ever with a record number of applications from organizations of all sizes and in virtually every industry. The winner and runner-up will be revealed at the CCW Excellence Awards Gala, part of Customer Contact Week Las Vegas on June 25 at The Mirage.
Comm100 Live Chat is an integral part of Canadian Blood Services’ contact center technology ecosystem. Being named as a finalist serves as proof that live chat is the customer service win-win both call centers and customers need. Live chat helps organizations convert website visitors into customers, while also providing a vital and highly accessible support channel. We wish Canadian Blood Services the best of luck in taking home first place!
Last year, Comm100 Live Chat was honored with the MarTech BreakThrough Award for Best Online Chat Solution, while our AI-powered chat solution took home CUSTOMER Magazine’s 2018 Contact Center Technology Award and a Bronze Stevie Award for Sales and Customer Service.
Comm100 is an award-winning global provider of omnichannel customer engagement solutions powered by automation, AI, and a friendly interface that’s fast and easy for both visitors and agents to use. Organizations like Rackspace, Stanford University and Home Trust Bank use Comm100 to deliver meaningful real-time conversations.
VP Marketing, Comm100