How to Choose the Best Live Chat Software: A Buyer's Guide

[White Paper] How to Choose the Best Live Chat Software: A Buyer’s Guide

Once you’ve decided to provide live chat support on your website, you’re well on your way to enriching your customers’ experience and reducing your support costs.

The next step is evaluating the solutions available and deciding which one is the best fit for your business. But, with so many live chat options, how do you know which one to choose? The review process can be time consuming.

That’s where our live chat buyer’s guide can be helpful. It contains 50 frequently asked questions that you can ask any live chat provider and a list of 144 features advanced live chat solutions usually provide.

The guide will help you:

  • Speed up your live chat review process
  • Make well informed decisions when choosing your live chat software provider
  • Save your evaluation costs
  • Avoid possible live chat review traps
  • Quickly get your RFP ready based on our ready-to-use template

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