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What are the system requirements of Comm100 Live Chat?

February 22nd, 2016 | Add Live Chat to My Website

The system requirements of Comm100 Live Chat are composted of three parts: Requirement on Server Side, Requirement on Visitor Side and Requirement on Agent Side.

Requirement on Server Side

Comm100 Live Chat is hosted on Comm100 servers, so there is no requirement on the server side for you.

No matter you are using Windows, Linux, ASP, ASP.NET, PHP, SQL Server, MySQL or other technologies, you can fully integrate Comm100 Live Chat into your web site.

Requirement on Visitor Side

Your visitors only need a web browser to initiate a chat request through Comm100 Live Chat.

Comm100 Live Chat supports all major browsers on all major operating systems, including Microsoft Internet Explorer, FireFox, Netscape, Safari, Opera, Chrome on Windows, Linux, MAC and so on.

Requirement on Agent Side

Comm100 Live Chat agent side has two parts: Control Panel and Agent Console.

Control Panel

Only a web browser is required to use Comm100 Live Chat control panel. Comm100 Live Chat supports all major browsers on all major operating systems, including Microsoft Internet Explorer, FireFox, Netscape, Safari, Opera, Chrome on Windows, Linux, MAC and so on.

Agent Console
  • Web App of Agent Console

    Adobe Flash Player 10.3 is required to run the web app of Comm100 Live Chat Agent Console. Comm100 Live Chat Agent Console web app supports all major browsers on all major operating systems, including Microsoft Internet Explorer, FireFox, Netscape, Safari, Opera, Chrome on Windows, Linux, MAC and so on.

  • Desktop App of Agent Console

    Comm100 Live Chat Agent Console desktop app is built with Adobe Air and supports all major operating systems, including Windows, MAC and others. Detailed hardware requirements for Windows and Mac OS are as follows:

      For Windows
    • 2.33GHz or faster x86-compatible processor, or Intel Atom™ 1.6GHz or faster processor for netbook class devices
    • Microsoft® Windows Server 2008, Windows 7, Windows 8.1 Classic or Windows 10
    • 512MB of RAM (1GB recommended)
    • For Mac OS
    • Intel® Core™ Duo 1.83GHz or faster processor
    • Mac OS X v10.7, and above
    • 512MB of RAM (1GB recommended)
  • Mobile Apps of Agent Console

    Comm100 Live Chat mobile apps for iPhone, iPad and Android devices allow you to stay connected with your website visitors, capturing sales opportunities or serve your customers while on the go.