New More Than Just Live Chat — Announcing Facebook and Twitter Integration in Comm100 Live Chat >> ×

What’s Campaign and how can I benefit from Multiple Campaigns?

March 9th, 2016 | Settings & Customizations

A campaign is a set of configurations that define the style of your chat button and visitor side windows. One campaign has its specific live chat code.

With Comm100 Live Chat, you can put a chat button onto multiple webpages by installing the same live chat code onto all your webpages. if you want to put buttons of different looks onto different websites/webpages, you need to create multiple campaigns and then add different codes of the campaigns to the corresponding websites/webpages.

To do this, you need to firstly enable the Multiple Campaigns feature, create new campaigns, customize the campaign based on the style of the website/webpage, get and paste the code of the campaign to the webpage.

Step by Step Instruction

  1. Log into your Comm100 account;

  2. Go to Campaign at the left menu;

    Advanced Settings of Live Chat
  3. Click Multiple Campaigns;

    Enable Multiple Code Plans
  4. Enable this feature and there you will see the New Campaign menu appear below;

  5. Click New Campaign to create new campaigns and customize your chat button and other visitor side windows;

    Create New Code Plan
  6. After you’ve done the customization, click Installation and then Live Chat Code;

  7. Choose the campaign from the dropdown list to get the corresponding the code;

    Choose Plan for Right Code
  8. Install the live chat code onto your website.