What’s Campaign and how can I benefit from Multiple Campaigns?

April 16th, 2018 | Settings & Customizations

A campaign is a set of configurations that define the style of your chat button and visitor side windows. One campaign has its specific live chat code.

With Comm100 Live Chat, you can put a chat button onto multiple webpages by installing the same live chat code onto all your webpages. if you want to put buttons of different looks onto different websites/webpages, you need to create multiple campaigns and then add different codes of the campaigns to the corresponding websites/webpages.

To do this, you need to firstly enable the Multiple Campaigns feature, create new campaigns, customize the campaign based on the style of the website/webpage, get and paste the code of the campaign to the webpage.

Step by Step Instruction

  1. Log into your Comm100 account.

  2. Go to Campaign at the left menu.

    Advanced Settings of Live Chat
  3. Click on Multiple Campaigns and enable the option.

    Enable Multiple Code Plans
  4. Click New Campaign to create new campaigns and customize your chat button and other visitor side windows.

    Create New Code Plan
  5. After you’ve done the customization, click Installation > Live Chat Code and choose the campaign from the drop-down list to get the corresponding code.

  6. Choose Plan for Right Code
  7. Install the live chat code onto your website.

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