Comm100 Live Chat allows you to create Multiple Campaigns, each of which has their own dedicated chat style and settings. For each campaign, you can customize its chat buttons, pre-chat surveys, chat windows, routing rules etc. All you need to do is to get the live chat code of the campaign and implement it on each of your websites or web pages.
The Dynamic Campaign feature is an advanced option of the Multiple Campaigns feature. It allows you to run different campaigns on the same web page. Each campaign has certain rules attached to it and the campaign takes effect on the website or web pages only when the conditions of the rules are met.
Note: The feature is only available in our live chat Enterprise edition.
Note: Based on your business needs, you can create more Campaigns before setting up the Dynamic Campaign
Note: Each rule has a target campaign which defines how your chat button, invitation and visitor side windows should work when the rule is triggered. Be sure not to delete any target campaigns in use, or no chat button would show when the rule of a deleted campaign is triggered.
Note: If you have already installed Comm100 Live Chat code on the webpages, you need to delete it first. You don’t need to re-paste the code when any changes are made to your dynamic campaign.
Now you have completed the process to configure the Dynamic Campaign. Click here to learn more on how to make most out of our Multiple Campaigns feature and the Dynamic Campaigns feature.
