05/31/2018 | Release Updates – Social Media Reporting (On Cloud Platform)

December 26th, 2018 | Release & Updates

Comm100’s social media reporting allows you to access a full suite of reports for your social media integration, available for free for all Enterprise Cloud Server clients. The new reports deliver real-time insights into your social media customer service activities, helping you to better understand your social workload and resolution efficiency.

Available Reports include:

  • Social Real Time Report
  • Social Volume Report
  • Social Source Report
  • Social Efficiency Report

For additional details, please read: Introducing Comm100’s Social Report.

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