01/05/2019 | Release Updates –Comm100 Live Chat’s Zapier Integration and SMS Integration

January 4th, 2019 | Release & Updates
  1. Connect Comm100 Live Chat to your web apps with Zapier integration

    Zapier is a web-based service that allows you to connect the apps you use every day to automate data transfer between them. Using Comm100’s integration with Zapier you can send live-chat related event data to different web apps or efficiently perform actions based on triggers you set up, making it easy to automate tedious tasks.

    The integration is quick and easy to set up and works with many popular web apps such as MailChimp, Zoho CRM, Jira, Slack, Marketo, Trello and many more. Read this article to learn how to integrate Comm100 Live Chat with Zapier.

    Live Chat Zapier Integration
  2. Receive and reply and SMS messages in your Comm100 Live Chat

    Now you can receive SMS messages from your customers and reply to them from inside the Comm100 Agent Console. Comm100’s SMS integration allows you to provide quicker, more effective customer service over SMS than ever before.

    As our SMS integration is done through Twilio, you need to set up an account and phone number with Twilio first before using Comm100’s SMS integration. Please read this guide to learn how to set up SMS integration with Comm100.