You can now import canned responses in a bulk instead of writing them one by one. We also support exporting them if required. This article will demonstrate how to do both:
Import Canned Messages:
- Create an .xls/.xlsx/.csv file using the following template:
- In your Comm100 control panel, go to Settings > Canned Messages.
- Click Import.
- Upload the file you created with the canned responses.
Note: After you Import, the new data will be added to your existing canned messages.
Export Canned Messages:
- Go to Settings > Canned Messages
- Click Export.
- Select the file format for the downloadable file and Click OK.
- Save the file to your desired location.
If you have any questions, please contact our support team on our Website.
