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How to log in to the Agent Console automatically?

March 9th, 2016 | Monitor & Chat

You can login to your Agent Console automatically in Comm100 desktop app. With auto login, your Agent Console will be automatically logged in when your PC is started or activated from standby mode.

Step by Step Instructions

  1. Open the log in page of Agent Console, check Remember Me and log in;

    Remember Me
  2. Click Other Settings under Settings on top right;

    Other Settings in Operator Console
  3. Check Auto login with last login information; If you want to log into your Agent Console once you start your PC, please also check Start Comm100 Live Chat Agent Console as your machine starts up;

    Auto Login with Last Login Info
  4. Click OK to save your change. Log out and log in again so that it will take effect.