Comm100 Live Chat GoToMeeting Integration enables you to start screen sharing in live chat and provides remote assistance. You can integrate your Comm100 Live Chat with GoToMeeting with just a few clicks. Follow the guide below to set the integration up.
Each agent that wishes to launch GoToMeeting directly from his/her live chat console need to finish this step.
You can click Test Connection to test whether you’ve got your GoToMeeting and Comm100 Live Chat account linked successfully.
After the integration is set up, a screen sharing icon will appear on your chat console, allowing you to straight launch GoToMeeting and start screen sharing in live chat.
When you click on the icon, a link will be directly sent to the visitor you’re chatting with for him/her to join the screen sharing session.